| Cash flow from operating activities |
5 188 |
5 574 |
3 540 |
3 801 |
7 076 |
6 990 |
| Income tax paid |
(1 312) |
(1 063) |
(895) |
(726) |
(1 790) |
(1 333) |
| Net cash flow from operating activities |
3 876 |
4 511 |
2 645 |
3 075 |
5 286 |
5 657 |
| Interest received |
146 |
125 |
100 |
86 |
200 |
157 |
| Net capital expenditure |
(983) |
(934) |
(671) |
(637) |
(1 341) |
(1 171) |
| Acquisitions and disposals |
(50) |
1 777 |
(34) |
1 211 |
(68) |
2 228 |
| Other investing activities |
264 |
187 |
179 |
128 |
360 |
235 |
| Net cash flow from/(used in) investing activities |
(623) |
1 155 |
(426) |
788 |
(849) |
1 449 |
| Dividends paid on ordinary share capital |
(2 182) |
(2 602) |
(1 489) |
(1 774) |
(2 976) |
(3 264) |
| Interest and preference dividends paid |
(552) |
(605) |
(377) |
(412) |
(753) |
(758) |
| Change in borrowings and finance leases |
1 338 |
(3 281) |
913 |
(2 238) |
1 824 |
(4 114) |
| Share buy-back programme |
(1 500) |
– |
(1 024) |
– |
(2 046) |
– |
| Other movements on treasury stock |
442 |
98 |
302 |
67 |
603 |
123 |
| Other financing activities |
(555) |
(182) |
(378) |
(124) |
(758) |
(228) |
| Net cash flow from/(used in) financing activities |
(3 009) |
(6 572) |
(2 053) |
(4 481) |
(4 106) |
(8 241) |
| Net increase/(decrease) in cash and cash equivalents |
244 |
(906) |
166 |
(618) |
331 |
(1 135) |
| Cash and cash equivalents at the beginning of the year |
710 |
1 265 |
477 |
868 |
935 |
1 498 |
| Effect of foreign exchange rate changes |
(53) |
351 |
18 |
227 |
58 |
572 |
| Cash and cash equivalents at the end of the year |
901 |
710 |
661 |
477 |
1 324 |
935 |
